Email backup Advice
How does a customer backup their email account?
The easiest way for our customers to ensure their email is backed up is to keep their email account setup in their email program. As most customer already have their email account in a program such as Outlook, Mac Mail or Thunderbird the email account can remain as an archive and will sit next to the new accounts.
Once the new account is opperational the automatic send/recieve for the old account can then be disabled. You can find links below to see how to disable this in Thunderbird and Outlook:
How does a customer backup their webmail?
The easiest way for our customers to ensure their email is backed up is to keep their email account setup in their email program. We've inlcuded links to a number of articles which explain how to setup a webmail account within an email client. Once the account is setup the files can then be exported using the methods listed above.
How does a customer ensure their files are backed up?
Every email program will store all emails for an email account in a single file. We recommend customers ensure these files are regularly backed up in order to ensure they have a copy of their emails to ensure business continuity. The simplest way to backup these files are to export them from the email program however advanced users can select the file in use within their computer backup software. Please find below links to guides on how to export the email files so they can be stored securely: