Microsoft Outlook 2013 - IMAP 

This guide is for the Windows and Mac program Microsoft Outlook, this guide does not cover the Office 365 version of Outlook nor any online email client. 
Microsoft provides a number of email clients to access your emails via. Please note that your version of Outlook may not look visually the same as the screenshots featured in this guide however all versions of Outlook will set up according to the steps below. 
 
Before following the below step by step guide, please find the email sent to you which contains your email settings. 

Step by Step Guide 

In Outlook, click the File tab from the main menu. 
Make sure info is selected from the left menu and click Add Account
 
Select Manual setup or additional server types and click Next
 
 
Select POP or IMAP and click Next
 
 
Fill in your account details. 
 
Your Name: your name as you wish it to appear on outgoing email messages 
E-mail Address: your email address 
Account Type: select IMAP from the dropdown list 
Incoming mail server: zimbra.protectedservice.net 
Outgoing mail server (SMTP): smtp.protectedservice.net 
User Name: your email address 
Password: your email address password (found in the email we sent you with the subject line 'Webmail / IMAP - [Your company name]') 
 
When you have entered the relevant details, click More Settings
Click the Outgoing server tab and select the checkbox My outgoing server (SMTP) requires authentication
 
Ensure the radial button Use same settings as my incoming mail server is also selected. 
Click the Advanced tab. 
 
Select SSL as the encrypted connection type for the incoming server and set the port number to 993
 
Select TLS as the encrypted connection type for the outgoing server and set the port number to 587
 
Click OK and then click Next
Outlook will now test the settings you've entered.  
 
If correct, click Close and then click Finish in the following window.  
 
 
CLOSE WINDOW 
 
It’s time to future-proof your business 
 
A responsive website will: 
Attract more mobile customers 
Improve user experience 
Rank higher on Google 
Save you time and money 
Adapt to every device 
 
Website upgrades are available from just £100* - contact us today.