This guide is for the Mac program Mac Mail. 


Before following the below step by step guide, please find the email sent to you which contains your email settings. 



Step by Step Guide


When you first start Mail you should see an empty inbox like the one depicted in the screen below. If this is the first time you've started Mail, the add account wizard will automatically start up but if you've already used Mail before to add a new account you'll need to click on the 'Mail' menu at the top of your Mac desktop then 'Preferences' and 'Accounts' and in the bottom left corner, click the '+' symbol.




You'll now see the 'Add Account' wizard. This window will prompt you to enter your 'Full Name', which is what you'll want to be referred to as when sending emails, your 'Email adddress' which should be the full email address of your new It'seeze mailbox, for example youraddress@youremail.co.uk and finally 'Password' should be the password that you received in the email detailing your log in information for your it'seeze mailboxes. Once all this information has been added, click 'Continue'. 



 

This new window will look like the screen-shot in step 2 and will ask you for the account type of the mailbox, select 'POP'. You'll now need to insert the details for the 'Incoming Mail Server', you'll find this information in the email sent to you when the mailboxes are first set up, it should look something like mail.yourdomain.co.uk.  


Please note that sometimes mail2 is used instead of mail, ensure that you're using the correct settings by checking the email you received with your log in information.  


The user name and password fields underneath should be filled in with your full address (youraddress@yourdomain.co.uk) and the password for that address. Click 'Continue'. 




Due to the way that Mac Mail operates sometimes you will receive an error message like the one pictured in step 3, double check all your settings and ensure you're using the correct mail/mail2 setting. If everything is correct, ignore the error message and click 'Continue'.  


You will now be asked to select the security settings for your incoming mail server, make sure that SSL isn't selected and that authentication is set to 'Password'. Click 'Continue'. 





The next stage of setting up your mailbox is setting up the 'Outgoing Mail Server', in the relevant field enter smtp.yourdomain (example: smtp.itseeze.co.uk).  


Please note that sometimes mail2 is used instead of mail, ensure that you're using the correct settings by checking the email you received with your log in information.  


Ensure that the 'Use Authentication' option is ticked and then insert your full email address as the 'Username' and use the password for that email address in the 'Password' field. Click 'Continue'. 




Like before with the incoming mail server settings, sometimes you may receive an error message, double check your settings and ensure that everything is correctly set up and then click 'Continue'.




The next window will ask you whether you wish to use SSL security on your outgoing mail server, make sure that this isn't ticked and that 'Authentication' is set to 'password' and then click 'Continue'. 




The final window in the set up wizard will recap all the information that you have inserted throughout the set up process. Check all this information is correct and that the 'Take Account Online' box at the bottom of the window is ticked, then click 'Create' and Mail will create your new mailbox ready for you to use immediately!