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1. Once logged into the it'seeze webmail, go to Preferences > Accounts > Password Recovery Account Settings, and enter a password recovery email address.

2. You will receive an email at that address with a verification code. Enter the verification code.

3. Now, if you forget your password, click Forgot Password.

4. Enter your username (a.k.a email address).

5. Click Request Code to have a recovery code sent to your recovery email address.

6. Check your recovery email address for an email like this.

7. Enter the reset code.

8. Now you can continue on to your account.