Email FAQs

What is an email client?
An email client is a program that is installed on your computer or mobile device and once setup allows you to receive emails straight to your computer. Some...
Tue, 18 Apr, 2017 at 7:16 PM
What email clients can I use my email account with?
You can use your email account with any email client that supports POP3 email accounts. This includes Microsoft Outlook, Mac Mail, Mozilla Thunderbird, Wind...
Tue, 18 Apr, 2017 at 7:16 PM
What should I do if my email client asks for a user-name and password?
If your email client asks you for these details then the user-name is your full email address such as info@yourdomain.co.uk and the password is the one we ha...
Tue, 18 Apr, 2017 at 7:17 PM
How do I change my e-mail password?
To change the password for your e-mail address please contact us and we can do this for you and send you out the new details. Please contact us on domains@i...
Fri, 15 Sep, 2017 at 10:26 AM
What's the difference between POP3 and web-mail?
POP3 email account's differ form web-mail accounts in 2 main ways. The first one is that you need to have your email account set up in a program known a...
Tue, 18 Apr, 2017 at 7:18 PM
What's the difference between POP3, IMAP and Exchange Server email accounts?
POP3 accounts will save the emails to your computer,  IMAP and exchange servers allow users to store their email on remote servers. This two-way protocol al...
Fri, 15 Sep, 2017 at 10:24 AM
Why can't I receive emails?
This means that there is a problem with your incoming server settings. Please check you have:  Put the full email address in as the user name  Have typ...
Fri, 15 Sep, 2017 at 10:26 AM
Why can't I send emails?
This means that there is a problem with your outgoing server settings. Check that you have:  Put the full email address in as the user name  Have ty...
Fri, 15 Sep, 2017 at 10:29 AM
Can I use my it'seeze email address to send out bulk email?
Customers are not permitted to use their it'seeze email address to send out any kind of bulk email.   We recommend that if you want to send newsletter...
Tue, 18 Apr, 2017 at 7:20 PM